What really stood out to me on that first call was the level of understanding with which they captured my vision and constraints as a bootstrapped startup, and came up with multiple creative solutions to achieve what I wanted without having a massive production budget, including things I could do on my own without their help.
There were multiple times where our products needed more setup time than anticipated, and the Luma team rolled into Plan B like it was just another Tuesday. There were situations where I trimmed a shot by 8 frames and didn't think they would catch my adjustment, but they noticed even the tiniest details and incorporated it into the edit. I'm at the word limit in this text box, so my point is: I WOULD HIGHLY RECOMMEND!
Why Companies Choose Luma Creative
When the work is visible and the deadline is real, clients need a production partner who understands the brief and stays close to the details.
100+five-star Google reviews
Great work is only part of the decision. You also need a production partner who understands what matters, communicates clearly and stays steady when plans change. The client stories below show what that looks like across product launches, internal communications, nonprofit storytelling and live events.
Featured client story
Creative judgment for a high-stakes launch
What clients value
Why clients choose to work with Luma
Clients consistently mention clear communication, calm problem-solving and a team that stays close to the work from planning through delivery.
Ease of collaboration
Easy communication, thoughtful guidance and a team that stays steady when plans change.
Live event problem solving
I worked with Luma on a product launch event for Framework Computer. One of the venue's lights broke 2 minutes before the livestream began (not on Luma) and the team was still able to work around it in an extremely professional manner. The entire crew was friendly, talented and easy to work with. End-to-end it was an incredible experience. We will easily choose them again.
Marissa BuyckHead of Marketing, Framework
Oakland photo and video production
Luma Creative was amazing to work with. I own a Medspa In Oakland, and worked with them on a photo/ video project for my website. I am very happy with the final product and they were very professional and knowledgeable. I worked with them closely on the creative side during the pre and post production phase to ensure we got all the shot and sequences that were discussed. The day of the shoot was well executed, stayed on the time line and there was a second team member there to make sure all the boxes were checked. I highly recommend Luma for any creative marketing needs.
Dr. Reshma VasanwalaFounder & Medical Director, Refine Anti-Aging Medicine & Aesthetics
Invested in client success
A team that understands what success looks like for you and keeps the work focused on it.
Internal communications on a short lead time
Luma Creative delivered exceptional results for our team at Google! When we approached Will and the team to create a high-impact internal video with a very short lead time, they didn't flinch. They quickly understood our challenge and developed a fantastic video that blew us away and raised the bar for our future internal comms! Beyond their technical expertise and talent, Luma brought great energy and a real "can-do" mentality to the project. In fact, we're already lining up our next project with them!
Joanne SheehanGoogle
Donor-focused nonprofit storytelling
Luma Creative is a rare find and they had several pieces of non-profit work with rich storytelling and heart. We hired them and they produced the most powerful piece of film that had our donors in tears and much more eager to open their wallets. In order to find the right story (one with a powerful story arc, the right personalities, etc. ) they interviewed 12 sets of mentors with their college students. When he says you will have revisions in 24 hours, you have the revisions in 23 hours. Our project came in exactly on budget. The process was effortless and I wasn’t mired in scheduling, permits, or hours of time sitting around.
Tracy YoungFounder & President, The Reach Foundation
Customer testimonial production
Luma Creative was an absolute joy to work with. I brought them on to help my team create a testimonial video with one of our customers. The results were phenomenal. They set the standard for us on how all of our future testimonial videos should look. We would love the chance to work with them again in the future!
Ann SwirskyThreatLocker
Expertise and process
Careful planning before the shoot and close attention to every detail through the final edit.
Video and photography on one schedule
We partnered with Luma Creative to develop our Series A announcement kit—video + founder photos, AND shoot photos for our same-day private dining event. Media quality is phenomenal, team is great to work with, and they delivered everything I needed ahead of schedule. Will absolutely pick this team again for my next project.
Nic MillerHead of Marketing, Dataro
DataroFive platform-ready edits on deadline
The videos they produced far exceeded expectations. They made smart use of our source footage to deliver five distinct cuts, each with a different tone, and they formatted everything in the platform-ready versions we needed. Even when pulling from the same footage, every cut felt intentional and natural. They were incredibly responsive, and edits were turned around at light speed, so we met our internal deadline with room to spare. I highly recommend Luma as a creative partner.
Jake MuellerTalent Brand, Coinbase
What happened next
Work connected to real momentum
The strongest proof is what clients were able to move forward after the work launched. Each figure comes from the company or campaign record, with Luma’s role stated separately.
Cellares total capital
Cellares reports $612 million in total capital. Luma’s films helped the company communicate its automated cell-therapy platform as it grew and raised funding.
Funding total reported by Cellares; Luma’s contribution confirmed by the client.CHEFFY pre-orders
CHEFFY reports more than $1.2 million in pre-orders across Kickstarter and direct sales. Luma produced the startup’s Kickstarter launch video.
Campaign and direct-sales total reported by CHEFFY.Sitpack Campster crowdfunding
Campster raised $816,415 from 7,416 backers on Indiegogo, more than 27 times its $30,000 goal. Luma produced the crowdfunding campaign video.
Campaign total, backer count and goal reported by the campaign record.The Reach Foundation
Founder Tracy Young reported that the finished film moved donors emotionally and made them more eager to give.
Outcome reported by The Reach Foundation founder Tracy Young.See the work behind the proof
Open the project pages and judge the films, photography and production decisions for yourself.
Product launch filmEvery
Founder storytelling, cinematography and b-roll for a modern business platform launch.
Product launch filmPACT
Creative development, two-city production, VFX and campaign cutdowns.
Brand campaignStarbird
Script development, a two-day production and a set of films built for digital campaigns.
Corporate and product filmCellares
Product launches, walkthroughs, demos and recruiting films.
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